Crunchyroll data breach: what happened and what to do
Last reviewed March 25, 2026 · 2 records on file · sources listed below
Crunchyroll is investigating a potential major security incident after hackers claimed to have breached its systems and extracted data tied to millions of users. The Sony-owned streaming service confirmed it is aware of the situation, with hackers demanding a $5 million ransom.
If you have an account with Crunchyroll, assume the exposed details are circulating. The practical risk today is rarely the leak itself — it is the calls and messages that use those details to sound legitimate.
What we have on file
Every entry below is a catalogued record with its original source. We do not paraphrase beyond what the source reports.
Login Credentials · Hacking
The anime streaming service Crunchyroll was reportedly hacked, leading to password leaks and a data breach. Users are advised to change their passwords to protect their accounts.
What to do
- Change the password anywhere you reused itThe exposure matters most when the same password protects your email, because email is how everything else gets reset.
- Treat every call and text about this breach as a scam until proven otherwiseNo company will ask you for a one-time code, a PIN or a password. Hang up and call the number printed on your card.
- Read your statements for the next three monthsCard fraud usually starts with a small test charge. Catching that one is what stops the large one.
- Give your email account a password nothing else usesIt is the account that can reset all the others, so it is the one worth protecting first.
Questions people ask
Was my data in the Crunchyroll breach?
Having an account alone does not confirm exposure. The reliable check is whether your email address appears in the leaked datasets in circulation — that takes seconds and does not require your password.
Is it too late to do anything?
No. Leaked personal details do not expire, and neither does the defence: a unique password on your email, and a fraud alert on your credit file, still work years later.
Will Crunchyroll contact me?
They may. But scammers contact people too, using exactly these breach details to sound convincing. Never act on an inbound call or text — call back on a number you already had.